Outreach services for homeless and at-risk families in Sonoma County
Providing assistance for families and individuals, including unaccompanied youth, throughout Sonoma County
 
Our mission is to ease anxiety and discomfort for families that are homeless or at risk of becoming homeless.
Services
If you are a family or household member and want to talk to someone about options, safe choices and next steps, call us at 707-474-3130.  Leave a clear, brief message with your name, phone number and location.


Email us at help@mobilesupportiveservices.org.
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Contact us when you need help . . .


If you feel you are in danger, call 911 immediately.


-  If you are being evicted, losing safe housing, or getting out of jail. Every hour counts.


-  If you are on the street and don’t know who to trust or what to do.


When you call, tell us accurately and briefly about your situation. Our support is confidential. We will not judge you or tell others about you. We want you to be aware, however, that we maintain the right to inform the proper authorities if we think you may be an immediate threat to yourself or to others.


Our goal is to help you reduce anxiety and discomfort and locate the services you need. We will ask your permission to enter data into Sonoma County’s Homeless Information Management System (HMIS). The information you provide is voluntary. The more information you can provide, the easier it will be to identify services and programs that will help you.


In addition, these telephone numbers may be helpful:


211 Information: A 24-hour telephone service that refers to over 500 agencies and 1,200 programs in Sonoma County.


Mental health 24-hour emergency hotline: 800-746-8181.


Domestic violence hotline: 707-546-1234..


. . . or when someone you know needs help.


If a person is exhibiting violent or confused behavior or threatening harm to self or others, call 911 immediately.


If an acquaintance, friend or loved one seems uncertain about what to do, get their permission to call us. Leave a detailed message, including who you are, who needs help, and how to reach you, in case we need further information.


Our services include . . .

 

- Referrals to services in Sonoma County and the North Bay region

- Coordination with social service agencies

- Assistance with companion animals

- Help with forms and other documents

- Assessments, case planning, evaluation of progress, reporting

- Advocacy

- Coordination with the District Attorney's office regarding assessments, education and diversion for misdemeanor cases


As we get donations from the community, we are able to help with:


- Food (small, non-perishable packaged items)

- Clothing (coats and jackets)

- Personal items and diapers

- Outdoor and extreme weather gear

- Bus passes

- Gift cards for gas, groceries, clothing, and school supplies